04

Feb

"Ekinet" is a clever fake email. How do you deal with personal information by accident?

In JR East, we are calling for fake emails on the website (from the website of Ekinet)

 「えきねっと」かたる巧妙な偽メール出回る…誤って個人情報入力したらどう対処?

A fake email with the designated ticket reservation service "Ekinet" for JR East (Shibuya -ku, Tokyo) has been released, and the companies are calling attention.The email is "Automatically withdraws accounts that cannot be confirmed for more than two years due to the renewal of the site" and "If you continue to use it, login in the future", but because it is a sentence that can be read without any discomfort.There are opinions such as "I was about to be deceived" and "this email is high".[Image] Int noticeable texts ... How do you deal with personal information such as credit card numbers through fake emails and real email fake emails?I asked the JR East Public Relations Department.

After withdrawing from the membership, contact the credit card company

Q.If you click the URL described in the fake email of Ekinet and enter personal information such as credit card numbers on the fake site of the induced destination, what kind of damage will be assumed?Person in charge "Generally, if you enter personal information on a fake site, you may be abused by a third party. Please do not enter." Q.If you enter your personal information on the fake site of Ekinet, how do you deal with it?Do I have to cancel my registered credit card?The person in charge "Ekinet's account may be used fraudulently by a third party, so we recommend that you withdraw your account once. In addition, since Ekinet is free of charge, create a new account after withdrawal.Thank you. Also, please contact the card company for handling credit cards. "Q..Has the damage to the fake email of Ekinet so far have been reported?The person in charge "Ekinet Support Center" has been reported to the "Ekinet Support Center", "I received a suspicious email from Ekinet."I will refrain from the answer. "Q.Since September last year, two emails on "Automatic withdrawal processing" have been sent to the reporter of Ekinet members.Is this an email sent by JR East?Or is it a fake email?The person in charge "This is an email distributed by our company. From September 11 to September 16, last year, an email that says" Accounts that have not logged in for two years will be automatically withdrawn "are distributed to all members of Ekinet.I did. Also, since October last year, we have sent prior notice email to customers who are actually automatically withdrawn. ".Please tell me how to distinguish the fake email of Ekinet.The person in charge "For preliminary emails distributed from Ekinet, the notation of the URL that was described in the sentence was deleted from March 1st. From March 9th, from March 9th.We are suspended about the distribution of preliminary guidance emails for withdrawal. In other words, the preliminary email of automatic withdrawal with URL arrived from March 1 to 8, and preliminary emails for automatic withdrawal from March 9.All are fake emails. In the Ekinet, there is no need to input personal information on the site induced from the email. If you receive such an email, please be careful not to enter your personal information. "